Is it just culture? Or is relationship marketing in an international financial centre superior to one in a small market with a domestic focus?
Relationship marketing is today becoming a more important element for the financial service providers, since competition within the market is increasing due to regulations and globalisation. Due to the fact that competition is increasing customer retention is becoming more and more important for the...
Main Authors: | , |
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Format: | Others |
Language: | English |
Published: |
Högskolan Kristianstad, Institutionen för ekonomi
2006
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Subjects: | |
Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-3779 |