Service for Free to Service for Fee : Implications derived from Service Infusion
The concept service infusion implies that services are being included in a product-centric business to some extent. This movement towards integrating services will change how the business is performed in such a company; in other words, service infusion will lead to changes in the business model. Thi...
| Main Author: | |
|---|---|
| Format: | Others |
| Language: | English |
| Published: |
Karlstads universitet, Avdelningen för företagsekonomi
2013
|
| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-28743 |