| Summary: | Purpose: The main purpose of this study was to examine the current issue areas within digitization in the construction industry, which are perceived to be slow at a time when time- and cost-efficiency is a critical component of successful construction projects. The implementation process is problematic and prevents companies from utilizing digital tools to the extent needed. However, by handling the implementation process carefully, the investment can be implemented more efficiently. This study aims to identify and map the inadequacy in the implementation process employees at the two reviewed case projects at Skanska AB experience in the construction sites. The goal was to come up with concrete proposals after analyzing the results that our collaboration partner would be able to use in future work and projects. Furthermore, it's intended to show how a change in employees' working methods can cause them to use new digital tools more effectively. Method: This research method is based on a case study and consists of qualitative and quantitative methods. To determine the perceived shortcomings in Skanska's implementation process, an interview study was performed with officials from the studied case projects and a person with expertise in digital tools implementation. To gain further perspective, all employees involved in the case projects were asked to respond to an anonymous survey, which consisted of multiple-choice questions and a text question. According to the theoretical framework, careful planning is required to achieve the company's goals and meet its needs to reduce costs and increase productivity in the construction industry. Constant changes for needs and goals require training, knowledge dissemination, time planning, and functional support systems, and to achieve this, the business needs to understand its own function in relation to the functionality of the digital tools. Additionally, it was mentioned that having a clear picture of the goal of digitization is important, even if the attitude towards the goal is negative and the knowledge to accomplish it is insufficient. In previous research, it has been found that many companies have failed to invest in change efforts due to a lack of implementation strategies. In this study, it was found that implementation strategies highlight the value of digital tools. According to the literature, this is possible with a greater commitment, motivation, and participation to help lead the process of change development, as well as a variety of theoretical and practical methodologies. Based on responses received, this thesis examines employees' perceptions of implementation, user-friendliness, obstacles, and challenges in relation to three of the most used digital tools. Results: The results of the employee interviews and survey have been analyzed and presented under four themes and based on their experience, a project-specific implementation program should be developed, additional resources should be available, and more education is essential for keeping employees engaged in continuous improvement. Furthermore, the user-friendliness of the tool combined with the implementation technology and commitment create efficiency for the company to succeed with its investment. Conclusions: This thesis concluded that digitization has a positive impact on construction sites despite challenges that can limit its efficiency. The authors of the work believe the success of the digital working methods can be achieved with the aid of a functioning support system and close collaboration as well as knowledge, understanding, and communication.
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