Work motivation : A case study of customer service employees

Background: Contemporary research has been studying what motivates employees in different working fields. In this study, Herzberg’s research is examined in order to take a closer look at the motivation of customer service employees. Purpose: The purpose of this study is to examine how the employees...

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Bibliographic Details
Main Author: Jekabsone, Laura
Format: Others
Language:English
Published: Södertörns högskola, Institutionen för samhällsvetenskaper 2015
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-29416