Customer Service Quality in Ethiopian Electric Power Corporation (EEPCO) : Prepayment Customer Service
Ethiopian Electric Power Corporation (EEPCO), state owned monopoly that generates, transmits, and distributes and sales electric power nationwide, has been undergoing various continued utility management practices. One of the major improvements, as part of the transformation, was the introduction of...
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Format: | Others |
Language: | English |
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Uppsala universitet, Företagsekonomiska institutionen
2012
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-180578 |