The role of cultural sensitivity and trust in relational marketing: an analysis of buyer/seller relationships in the Asian Pacific Rim

This study's primary goal was to specify what cultural sensitivity is and delineate the process of its formation. In addition, the role that cultural sensitivity plays within the international buying process was probed. Accordingly, antecedents and consequences of cultural sensitivity are speci...

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Bibliographic Details
Main Author: Shapiro, Jon M.
Other Authors: Marketing
Format: Others
Language:en
Published: Virginia Tech 2014
Subjects:
Online Access:http://hdl.handle.net/10919/40241
http://scholar.lib.vt.edu/theses/available/etd-10262005-143543/