The feasibility of introducing the concepts of TQM into the Saudi Arabian public sector

Total Quality Management (TQM) and the implementation of its concepts and methods have been seen as to provide a promising way to improve management processes and building high quality products and services. Accordingly, during the past three decades many organisations have implemented TQM and its c...

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Bibliographic Details
Main Author: Al-Omair, Ibrahim
Other Authors: Al-Shagan, Khadim ; Morris, David S.
Published: Sheffield Hallam University 2000
Subjects:
658
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.342200