Managing the service experience : a study of young people's managed outdoor adventure leisure
The provision of outdoor adventure leisure experiences for young people is a complex service task and it requires the careful management of participants' heterogeneous needs in a physically demanding and dynamic risk environment Research into the quality of this experience and its management is...
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University of Gloucestershire
2005
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.424850 |