Managing food quality in hotels : integrated quality approaches to food production

Definitions of quality are many and varied but focus on three key issues: the customer, the product and/or the manufacturing process. Quality must be appropriate and consistent. Quality is one of the most often-used words in relation to food service operations. The quality of the food that a hotel d...

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Bibliographic Details
Main Author: Gadelrab, Reda Mohamed Abdelhafiz
Other Authors: Jones, Eleri; Coleman, Philip
Published: Cardiff Metropolitan University 2010
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.606600