Usability engineering of surname capture strategies in automated telephony and multimodal spoken language dialogue services
Surname capture via automatic speech recognition has many potential applications, including automated directory assistance and travel reservation services. It is, however, a difficult challenge, firstly because of the large set of names involved in many of the potential applications and secondly bec...
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University of Edinburgh
2007
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.649174 |