APA (7th ed.) Citation

Pitt, M., & Bruwer, J. d. W. (2016). SERVQUAL in an internal nonprofit market: Psychometric issues. Cape Technikon.

Chicago Style (17th ed.) Citation

Pitt, Marelise, and Johan de W. Bruwer. SERVQUAL in an Internal Nonprofit Market: Psychometric Issues. Cape Technikon, 2016.

MLA (8th ed.) Citation

Pitt, Marelise, and Johan de W. Bruwer. SERVQUAL in an Internal Nonprofit Market: Psychometric Issues. Cape Technikon, 2016.

Warning: These citations may not always be 100% accurate.