Pitt, M., & Bruwer, J. d. W. (2016). SERVQUAL in an internal nonprofit market: Psychometric issues. Cape Technikon.
Chicago Style (17th ed.) CitationPitt, Marelise, and Johan de W. Bruwer. SERVQUAL in an Internal Nonprofit Market: Psychometric Issues. Cape Technikon, 2016.
MLA (8th ed.) CitationPitt, Marelise, and Johan de W. Bruwer. SERVQUAL in an Internal Nonprofit Market: Psychometric Issues. Cape Technikon, 2016.
Warning: These citations may not always be 100% accurate.