Benchmarking educational web portals : an application of the Kano method

Benchmarking educational web portals : an application of the Kano method

The Kano method1 was used in order to determine the benchmark requirements of an educational web portal. A comprehensive list of possible specifications for an educational portal was constructed by examining the characteristics of educational portals globally. This information was used to develop a...

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Bibliographic Details
Main Author: MacDonald, Catherine Ann
Other Authors: Knoetze, Johan G.
Published: University of Pretoria 2013
Subjects:
Perception of quality
Portals
Educational web portals
Kano method
Noriaki kano
Customer requirements
One-dimensional requirements
Must-be requirements
Attractive requirements
Benchmark specifications
UCTD
Online Access:http://hdl.handle.net/2263/23646
MacDonald, CA 2008, Benchmarking educational web portals : an application of the Kano method, MEd Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/23646>
http://upetd.up.ac.za/thesis/available/etd-03302010-183203/

Internet

http://hdl.handle.net/2263/23646
MacDonald, CA 2008, Benchmarking educational web portals : an application of the Kano method, MEd Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/23646>
http://upetd.up.ac.za/thesis/available/etd-03302010-183203/

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