The relationship between customer loyalty and customer satisfaction among SMEs in the service sector : the case of a chain of restaurants

The relationship between customer loyalty and customer satisfaction among SMEs in the service sector : the case of a chain of restaurants

Bibliographic Details
Main Author: Atwi, Joyce
Format: Others
Language:fr
Published: Université du Québec à Trois-Rivières 2013
Online Access:http://depot-e.uqtr.ca/6904/1/030585944.pdf
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spelling ndltd-uqtr.ca-oai-depot-e.uqtr.ca-69042019-09-07T16:38:52Z http://depot-e.uqtr.ca/6904/ The relationship between customer loyalty and customer satisfaction among SMEs in the service sector : the case of a chain of restaurants Atwi, Joyce Université du Québec à Trois-Rivières 2013 Thèse NonPeerReviewed application/pdf fr http://depot-e.uqtr.ca/6904/1/030585944.pdf Atwi, Joyce (2013). The relationship between customer loyalty and customer satisfaction among SMEs in the service sector : the case of a chain of restaurants. Mémoire. Trois-Rivières, Université du Québec à Trois-Rivières, 104 p.
collection NDLTD
language fr
format Others
sources NDLTD
author Atwi, Joyce
spellingShingle Atwi, Joyce
The relationship between customer loyalty and customer satisfaction among SMEs in the service sector : the case of a chain of restaurants
author_facet Atwi, Joyce
author_sort Atwi, Joyce
title The relationship between customer loyalty and customer satisfaction among SMEs in the service sector : the case of a chain of restaurants
title_short The relationship between customer loyalty and customer satisfaction among SMEs in the service sector : the case of a chain of restaurants
title_full The relationship between customer loyalty and customer satisfaction among SMEs in the service sector : the case of a chain of restaurants
title_fullStr The relationship between customer loyalty and customer satisfaction among SMEs in the service sector : the case of a chain of restaurants
title_full_unstemmed The relationship between customer loyalty and customer satisfaction among SMEs in the service sector : the case of a chain of restaurants
title_sort relationship between customer loyalty and customer satisfaction among smes in the service sector : the case of a chain of restaurants
publisher Université du Québec à Trois-Rivières
publishDate 2013
url http://depot-e.uqtr.ca/6904/1/030585944.pdf
work_keys_str_mv AT atwijoyce therelationshipbetweencustomerloyaltyandcustomersatisfactionamongsmesintheservicesectorthecaseofachainofrestaurants
AT atwijoyce relationshipbetweencustomerloyaltyandcustomersatisfactionamongsmesintheservicesectorthecaseofachainofrestaurants
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