Improving the Service Operations of Fast-food Restaurants

In the food industry, it is important for an organization to leverage their customer's satisfaction and this can be achieved through superior customer service. The goals of this study were to investigate the causes and problems faced by the selected restaurant and to provide suggestions on how...

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Bibliographic Details
Main Authors: Kanyan, A (Author), Ngana, L (Author), Voon, BH (Author)
Format: Article
Language:English
Published: 2016
Subjects:
Online Access:View Fulltext in Publisher