Adult 1 Cross-Sectional Studies 1 Female 1 Hospitals, Private Humans 1 Male 1 Patient Satisfaction 1 Potential patients' loyalty private hospital 1 Quality of Health Care 1 Questionnaires 1 SERVQUAL 1 Sex Factors 1 Socioeconomic Factors 1 User's perception of quality 1 Yemen 1 Young Adult 1 adult 1 article 1 clinical assessment tool 1 clinical evaluation 1 controlled study 1 cross-sectional study 1 empathy 1 female 1 health care quality 1 health service 1 hospital cost 1 human 1 interrater reliability 1 interview 1