Customer satisfaction 26 customer satisfaction 14 CUSTOMER SATISFACTION 8 LOYALTY 6 Customer Satisfaction 4 Sales 4 Service Quality 4 article 4 human 4 COVID-19 3 Clusterings 3 Commerce 3 Customer loyalty 3 Hospitality 3 SERVICE QUALITY 3 TRUST 3 controlled study 3 customer loyalty 3 Applied artificial intelligence 2 Clustering algorithms 2 Costs 2 Customer dissatisfaction 2 Customer segmentation 2 Customers segmentations 2 Loyalty 2 Machine learning 2 Manufacture 2 Marketing strategy 2 PERCEIVED VALUE 2 PERCEPTIONS 2