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  1. 1
    The Relationship between Service Quality Dimensions and Brand Equity: Higher Education Students’ Perceptions
    by Sanjay Soni, Krishna Govender
    Published 2018-09-01
    Subjects: “...service quality; brand equity; service quality dimensions; higher education service quality...”
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    Article
  2. 2
    Examining the Service Quality of Private Gym Customers in terms of Some Demographic Variables
    by Melike Esentaş, Kadir Yıldız, Pınar Güzel
    Published 2020-07-01
    Subjects: “...service quality...”
    Article
  3. 3
    Existing and Expected Service Quality of Grameenphone Users in Bangladesh
    by Azmat Ullah, Md. Hasebur Rahman
    Published 2015-12-01
    Subjects: “...Service Quality...”
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    Article
  4. 4
    THE IMPERATIVES OF QUALITY SERVICES IN CONDITION OF EUROPEAN INTEGRATION
    by Natalia Remesovski
    Published 2012-03-01
    Subjects: “...dimensions of service quality...”
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    Article
  5. 5
    Developing a Tool for Digital Transformations:How to Improve Service Quality in the RelocationIndustry
    by IVARSSON, ADAM, Lindstrand, Dag
    Published 2014
    Subjects: “...Service quality...”
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  6. 6
    Truck Driver Determinants of Service Quality as Perceived by Commercial Cargo Recipients
    by Kennedy, Jeff William
    Published 2010
    Subjects: “...Logistics service quality...”
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  7. 7
    Service quality gaps and their role in service enterprises development
    by Wiesław Urban
    Published 2009-12-01
    Subjects: “...service quality...”
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    Article
  8. 8
    EVALUATING THE SERVICE QUALITY ASSESSMENT OF INDIVIDUALS ATTENDING FITNESS CENTERS IN ANTALYA ACCORDING TO AGE, GENDER AND EDUCATION
    by Tennur YERLİSU LAPA, Emrah BAŞTAÇ
    Published 2012-01-01
    Subjects: “...Service quality...”
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    Article
  9. 9
    Measuring Customer Perceived Service Quality with Market Sense Making Approach
    by bahareh osanlou, Soheila Khodami
    Published 2011-12-01
    Subjects: “...Operational Service Quality...”
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    Article
  10. 10
    The Evaluation of Service Quality by Socially Responsible Customers
    by Wattanakamolchai, Somyot
    Published 2014
    Subjects: “...Service Quality...”
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  11. 11
    Importance-Performance Analysis: Upaya Peningkatan Kualitas Layanan
    by Dina Lusianti, Mia Ajeng Alifiana
    Published 2019-01-01
    Subjects: “...service quality...”
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    Article
  12. 12
    ANALISIS TINGKAT KEPUASAN WISATAWAN DOMESTIK TERHADAP PELAYANAN RESERVASI TIKET PESAWAT DI GARUDA INDONESIA DENPASAR, BALI
    by Mr. Godang, I Made Sendra, Yayu Indrawati
    Published 2017-01-01
    Subjects: “...Service Quality...”
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    Article
  13. 13
    MANAJEMEN MUTU LAYANAN PADA SEKOLAH MENENGAH
    by M Chiar
    Published 2019-07-01
    Subjects: “...service quality...”
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    Article
  14. 14
    Service Quality Dimensions in Pay TV Industry: A Preliminary Study
    Subjects: “...service quality...”
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    Article
  15. 15
    Evolución conceptual de los modelos de medición de la percepción de calidad del servicio: una mirada desde la educación superior
    by Edison Jair Duque Oliva, Yaneth Diosa Gómez
    Published 2014-12-01
    Subjects: “...Service quality...”
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    Article
  16. 16
    Assessment of logistics service quality dimensions: a qualitative approach
    by Gamze Arabelen, Hasan Tolga Kaya
    Published 2021-09-01
    Subjects: “...Service quality...”
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    Article
  17. 17
    How Should the Social Service Quality Evaluation in South Korea Be Verified? Focusing on Community Care Services
    by Kichan Yoon, Gyubeom Park, Munjae Lee
    Published 2020-08-01
    Subjects: “...social service quality...”
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    Article
  18. 18
    Measuring the Service Quality of Tehran Medical Centers Of Martyrs And Veteran Affairs Foundation
    by Gh. Tabarsa, A. Ahmadizad
    Published 2011-03-01
    Subjects: “...service quality...”
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    Article
  19. 19
    ANALISIS KUALITAS PELAYANAN DENGAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) PADA PT. MEDIA PURNA ENGINEERING
    by Heru Winarno, Tb Absor
    Published 2018-12-01
    Subjects: “...service quality, service quality (servqual), importance performance analysis (ipa)...”
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    Article
  20. 20
    The process approach to service quality management
    by Kamila Kowalik, Dorota Klimecka-Tatar
    Published 2018-04-01
    Subjects: “...service quality...”
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    Article
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