Suggested Topics within your search.
Showing 1 - 20 results of 51 for search '"service encounters"', query time: 1.03s Refine Results
  1. 1
    Destination Service Encounter Modeling and Relationships with Tourist Satisfaction
    by Meijing Zhou, Fuyuan Wang, Kaiyong Wang
    Published 2019-02-01
    Subjects: “...service encounters (SEs)...”
    Get full text
    Article
  2. 2
    An Examination of International Employees' Use of Native Language in Service Encounters in the Hospitality Industry
    by Chen, Tingting
    Published 2017
    Subjects: “...Service encounters...”
    Get fulltext
    Others
  3. 3
    Customer-to-customer roles and impacts in service encounters
    by Lee, Linda
    Published 2016
    Subjects: “...Service encounters...”
    Get full text
    Get full text
    Doctoral Thesis
  4. 4
    Emotions in service encounters from the perspectives of employees and customers
    by Slåtten, Terje
    Published 2011
    Subjects: “...service encounters...”
    Get full text
    Get full text
    Doctoral Thesis
  5. 5
    Análisis Sociolingüístico de Eleccion de Lengua en Encuentros de Servicio: Una Perspectiva Etnográfica y Experimental
    by Francom, Claudia
    Published 2012
    Subjects: “...Service Encounters...”
    Get full text
  6. 6
    Investigating Effect of Service Encounter, Value, and Satisfaction on Word of Mouth: An Outpatient Service Context
    by Li-Chun Hsu
    Published 2018-01-01
    Subjects: “...service encounters...”
    Get full text
    Article
  7. 7
    Service med ett leende : Effekten av olika ansiktsuttryck
    by Löfstedt, Caroline
    Published 2014
    Subjects: “...service encounters...”
    Get full text
    Others
  8. 8
    Perceptions of Service Quality: An Empirical Assessment of Modified SERVQUAL Model among Domestic Airline Carriers in Nigeria
    by Ganiyu Rahim A.
    Published 2016-12-01
    Subjects: “...service encounters...”
    Get full text
    Article
  9. 9
    Emociones percibidas por los clientes en los encuentros de los servicios para garantizar la lealtad en una relación a largo plazo: Revisión teórica preliminar (Emotions perceived by customers at service encounters to ensure loyalty in a long-term relationship: Preliminary theoretical review)
    by Garza, Israel
    Published 2016-01-01
    Subjects: “...service encounters...”
    Get full text
    Article
  10. 10
    Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters
    by Chang Ching-Sheng, Chen Su-Yueh, Lan Yi-Ting
    Published 2013-01-01
    Subjects: “...Interpersonal-based medical service encounters...”
    Get full text
    Article
  11. 11
    AN ATTRIBUTIONAL APPROACH TO THE FORMATION OF RECOVERY EXPECTATIONS IN THE INTERNET-BASED SERVICE ENCOUNTERS AFTER SERVICE FAILURE AND RECOVERY
    by Ogungbure, AKINS TUNJI
    Published 2009
    Subjects: “...Internet Service Encounters...”
    Get full text
    Get full text
    Others
  12. 12
    Linking employee empowerment and customer perceptions of service quality : Evidence from a Mexican medical retailing company
    Subjects: “...service encounters...”
    Get full text
    Others
  13. 13
    Managing the bank service encounter: A conceptual model
    by K. K. Govender
    Published 1999-06-01
    Subjects: “...Bank service encounter...”
    Get full text
    Article
  14. 14
    PENGARUH SERVICE ENCOUNTER DAN EXPERIENTAL VALUE TERHADAP CUSTOMER SATISFACTION (STUDI KASUS MATAHARI DEPARTMENT STORE MATOS MALANG)
    by Nuri purwanto
    Published 2018-04-01
    Subjects: “...service encounter...”
    Get full text
    Article
  15. 15
    Social Interactions and We-Intentions for Agrivisitors’ Service Encounters
    by Choo, Hyungsuk
    Published 2010
    Subjects: “...Service Encounter...”
    Get full text
    Others
  16. 16
    The importance of the service encounter in influencing identity salience and volunteering behavior in the cultural sector
    Subjects: “...Service encounter...”
    View Fulltext in Publisher
    Article
  17. 17
    [en] LOW INCOME CONSUMERS STIGMA IN SERVICE ENCOUNTERS
    Subjects: “...[en] SERVICE ENCOUNTERS...”
    Get full text
    Get full text
    Get full text
  18. 18
    Identifying & Evaluating SystemComponents for Cognitive Trustin AI-Automated Service Encounters : Trusting a Study- & Vocational Chatbot
    by Eklund, Joakim, Isaksson, Fred
    Published 2019
    Subjects: “...Service Encounters...”
    Get full text
    Others
  19. 19
    Service marketing application analysis in the case of driving schools in the Republic of Croatia
    by Silvije Jerčinović
    Published 2007-07-01
    Subjects: “...service encounter...”
    Get full text
    Article
  20. 20
    IMPLIKASI HUMOR DAN PERAN LAYANAN KARYAWAN GARIS DEPAN TERHADAP KEPUASAN PELANGGAN
    by Widya Mulyati, Robert Kristaung
    Published 2018-03-01
    Subjects: “...and service encounter and customer satisfaction....”
    Get full text
    Article
Search Tools: Get RSS Feed — Email this Search