Malaysia Balance sheets. Financial statements. Including corporation reports. Financial reporting. Financial disclosure 2 Corporate image 2 Corporate reputation 2 Customer loyalty 2 Customer service provider connectivity 2 PAKSERV 2 Relationship marketing 2 Saudi Arabia 2 Service quality 2 Takaful 2 ANTECEDENTS 1 Accountability 1 Corporate integrity system 1 DIMENSIONS 1 FRAMEWORK 1 Governance 1 IMPACT 1 LOYALTY 1 Management. Industrial Management 1 Non-profit organization 1 PUBLIC-SECTOR BANKS 1 REPUTATION 1 Risk management. Risk in industry. Operational risk 1 SATISFACTION 1 SOCIAL-RESPONSIBILITY 1 TRUST 1 accountability 1 governance approach 1 nonprofit organization 1