Hospitality industry. Hotels, clubs, restaurants, etc. Food service 53 Consumer satisfaction 24 Food service 19 Customer services. Customer relations 18 Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling 13 Food industry and trade. Halal food industry. Certification 10 Malaysia 8 Quality control 8 Marketing 6 Restaurants, cafeterias, tearooms, etc 6 Cooking 5 Research 5 Travel and state. Tourism 5 Hospitality 4 Hotels. Bed and breakfast accommodations 4 Nutrition. Foods and food supply 4 Travel and the state. Tourism 4 Branding (Marketing) 3 Purchasing. Selling. Sales personnel. Sales executives 3 Quantitative research 3 Reservation systems 3 Application software 2 Cooking, Malay 2 Electronic commerce 2 Fuzzy logic 2 H Social Sciences (General) 2 Market segmentation. Target marketing 2 New Zealand 2 Restaurant 2 Statistical methods 2