Malaysia 69 Financial management. Business finance. Corporation finance 48 Management. Industrial Management 47 Performance standards 34 Personnel management. Employment management 34 Organizational effectiveness. Performance measurement 28 Hospitality industry. Hotels, clubs, restaurants, etc. Food service 24 Performance. Competence. Academic achievement 23 Customer services. Customer relations 16 Higher Education 16 Job satisfaction 15 Accounting. Bookkeeping 14 Risk management. Risk in industry. Operational risk 14 Small business. Medium-sized business 14 Consumer satisfaction 13 Leadership. Transformational leadership 13 Planning. Business planning. Strategic planning 13 Total quality management. Benchmarking 13 Organizational behavior. Corporate culture 11 Balance sheets. Financial statements. Including corporation reports. Financial reporting. Financial disclosure 10 Learning. Learning strategies 10 Total quality management in education. Total quality management in higher education 10 Banking 9 Institutions of higher education 9 Job stress. Stress management 9 Labor. Work environment 9 Marketing 9 Research 9 Travel and state. Tourism 9 Balanced scorecard (Management) 8