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  1. 1
    Consumer comfort and its role in relationship marketing outcomes: an empirical investigation
    by Gaur, SS, Madan, S, Xu, Y
    Published 2011
    Subjects: “...Relationship marketing...”
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  2. 2
    Employee satisfaction and customer satisfaction: testing the service-profit chain in a Chinese securities firm
    by Xu, Y, Geodegebuure, R
    Published 2011
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  3. 3
    More or less: a model and empirical evidence on preferences for under and over-payment in trade-in transactions
    by Kim, J, Rao, RR, Kyeoung Heui, K, Rao, A
    Published 2011
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  4. 4
    Behind the hyperreality experience: the 2008 Beijing olympics opening ceremony
    by Ho, KT
    Published 2011
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  5. 5
    Robust portfolio selection problem for an insurer with exponential utility preference
    by Zhao, H, Rong, X, Cao, J
    Published 2011
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  6. 6
    Value and prospect of digital photography
    by Ho, KT, Wang, Zhong
    Published 2011
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