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1by Barbosa, Samuel Borges“.... The evaluation model developed can help the management of public transport services, supporting the decisions...”
Published 2017
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2by Oliveira, Ricardo Albuquerque de“... : The present research is to assess the quality of the service level of urban environments for the pedestrians...”
Published 2015
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3by Kovaleski, Douglas Francisco“.... === This research aims to propose the relevance as the guiding criterion of evaluation of quality management...”
Published 2013
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4by Ely, Daniela Matschulat“....<br> === Abstract: The bidding process of public works and engineering services is the subject of much...”
Published 2016
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5by Pereira, Lilian Tedy“... in Public Institutions; Knowledge Management and Complexity in Organizations; the Management of Student...”
Published 2015
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6by Soares, Andréia Senna“... gradually, Although, the service quality issues: intermittent supply, low quality of repairs, water waste...”
Published 2016
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7by Nishiyama, Mario Augusto“... and efficiency in the public service. The governments have been challenged to cope with these demands. Therefore...”
Published 2016
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8by Soares, Andréia Senna“..., the service quality issues: intermittent supply, low quality of repairs, water waste, among others, are still...”
Published 2016
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9by Pacheco, Joice“... documents, interviews with five users of the service, professional's office on the street and three managers...”
Published 2016
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10by Bastos, Bruno Pires“... cost of treatment of a chronic disease is still quite high for the public health system. Santa Catarina...”
Published 2018
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11by Oliveira, Carolina Larrosa de“... at assessing the quality of life in an urban environment as a function of the availability of public services...”
Published 2012
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12by Pacheco, Joice“... on the streets. It was found that the coordination with other health services and other public policies...”
Published 2016
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13by Lapa, Joice Regina da Costa Santana da“... of legality, impersonality, morality, publicity and efficiency. This study concerns the management...”
Published 2015
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14by Félix, Carlos José Antônio Kümmel“..., on the basis of the variables of management of the service (localization of the breakpoints and the frequency...”
Published 2012
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15by Moreira, Fernanda Kempner“.... === This thesis proposes to develop an evaluation method of health service organizations able to provide...”
Published 2012
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16by Matos, Lucas dos Santos“... and the public chiefly when in relation to the availability and quality of public services (i.e. utilities...”
Published 2015
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17by Silva, Ana Claudia Perpétuo de Oliveira da“... and relationship with the word and professional class by the group studied, as well as the quality of the service...”
Published 2017
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18by Machado, Marcelo de Freitas“... to the application of the system of management control in the public services sector. However Power. As a form...”
Published 2012
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19by Batista, Gisele Victor“..., the functioning of public services and quality monitoring of natural systems in a terrestrial space...”
Published 2015
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20by Moreira, José Francisco Campos“.... === The historical difficulties with the provision of services of good quality and sufficient quantity in the area...”
Published 2012
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