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  1. 1
    Service quality management in public passenger transport
    by Rajković Dragan D., Vasiljević Saša Ž.
    Published 2020-01-01
    Subjects: “...quality...”
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    Article
  2. 2
    NEW PUBLIC MANAGEMENT IN BUILDING THE QUALITY OF HEALTH SERVICES
    by Agnieszka Bukowska-Piestrzyńska
    Published 2011-07-01
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    Article
  3. 3
    Management of Contracting Public Services and its Quality in Slovakia
    Subjects: “...public sector...”
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    Article
  4. 4
    The Self-Assessment of Services’Quality in Public Administration
    by Ruxandra Marin
    Published 2019-01-01
    Subjects: “...quality management...”
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    Article
  5. 5
    The Influence of Total Quality Management (TQM) on Public Service Ethics
    by Liviu GAVRILESCU
    Published 2011-06-01
    Subjects: “...Total Quality Management...”
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    Article
  6. 6
    Customer service quality management in public transport: The case of rail transport in Tanzania
    by Lwesya Francis, Jaffu Richard
    Published 2017-01-01
    Subjects: “...customer service quality management...”
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    Article
  7. 7
    Staff Management in the Public Service: European Standards
    by Yevtyshenko Hanna I., Moroz Oksana O.
    Published 2019-11-01
    Subjects: “...public service...”
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    Article
  8. 8
    Service quality gap analysis in Indian Public Sector Banks
    by Manish Yadav, Dr Rohan Rai, Dr Alok Kumar Rai
    Published 2012-06-01
    Subjects: “...service quality...”
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    Article
  9. 9
    The privatization's effect on the perceived service quality
    by Hörqvist, Robin, Krasniqi, Mentor
    Published 2014
    Subjects: “...Service management...”
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  10. 10
    SERVQUAL model applied to higher education public administrative services
    Subjects: “...Service quality...”
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    Article
  11. 11
    Competency-Based Pay And Service Quality: An Empirical Study Of Malaysian Public Organisations
    Subjects: “...HD28-70 Management. Industrial Management...”
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    Article
  12. 12
    Application of Bibliometric Analysis in the Research of Scientific Publications on the Quality Management of Medical Services
    “... on the quality management of medical services published in 2001–2017 and indexed in the Scopus database...”
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    Article
  13. 13
    Quality of Care and Services of a Public Hospital: Awareness and Assessment
    Subjects: “...Quality management system...”
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    Article
  14. 14
    IMPROVING PUBLIC SERVICES THROUGH A ORGANIZATIONAL PERFORMANCE MANAGEMENT
    Subjects: “...public service quality...”
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    Article
  15. 15
    ESTIMATION OF QUALITY OF MEDICAL AID IN PUBLIC HEALTH SERVICES MODERNIZATION
    Subjects: “...public health services, medical aid, quality of medical aid, medical aid quality management...”
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    Article
  16. 16
    Management of public water and sewage services by municipalities in Goiás, GO, Brasil
    Subjects: “...quality...”
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    Article
  17. 17
    Competitiveness and sustainable development in public services
    Subjects: “...quality management...”
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    Article
  18. 18
    Customer Relationship Management in Public Transportation: A Comparative Analysis
    by Andrey S. Mikhaylov, Anna A. Mikhaylova
    Published 2016-06-01
    Subjects: “...service management...”
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    Article
  19. 19
    Evaluation and Application of Public Management Service Quality of Smart City Based on Intelligent Computing
    by Lu, Y.
    Published 2023
    Subjects: “...Management service...”
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    Article
  20. 20
    Relevance and quality of the public and municipal services in the Republic of Komi: sociological analysis
    by Y. M. Bolshakova
    Published 2015-02-01
    Subjects: “...public and municipal services...”
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    Article
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