Showing 1 - 20 results of 57 for search 'SERVICE MANAGEMENT', query time: 0.79s Refine Results
  1. 1
    The effect of teaching method on student's knowledge of quantity food production and service, course evaluations, and propensity for participative management
    by Lieux, Elizabeth McKinney
    Published 2014
    Subjects: “...participative management...”
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  2. 2
    Impact of kitchen equipment and workplace layout on labor productivity in university campus foodservice operation
    by Qin, Lei
    Published 2014
    Subjects: “...Food service management...”
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  3. 3
    Service orientation discrepancy between managers and employees and its impact on the affective reactions of employees: a case study of casual restaurant segment
    by Cha, Suk-Bin
    Published 2014
    “...This study attempted to relate service orientation discrepancy between employees and managers...”
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  4. 4
    The Evaluation of Service Quality by Socially Responsible Customers
    by Wattanakamolchai, Somyot
    Published 2014
    Subjects: “...Service Quality...”
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  5. 5
    An experimental investigation into the timing of service failure communication
    by Dallinger, Ioana
    Published 2021
    Subjects: “...service failure...”
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  6. 6
    ECOSERV: an examination of the service quality expectations of the ecotourists
    by Khan, Maryam M.
    Published 2014
    Subjects: “...service...”
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  7. 7
    The effect of price, brand name, and level of advertising on perceived service quality, perceived service value, and purchase intention of the lodging industry
    by Sun, Yu-Hua Christine
    Published 2014
    “... on consumers’ perceptions of service quality, service value, and their willingness to stay at a lodging...”
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  8. 8
    The Customer's Path to Loyalty: A Partial Test of the Relationships of Prior Experience, Justice, and Customer Satisfaction
    by Severt, Denver E.
    Published 2014
    Subjects: “...Service Failure...”
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  9. 9
    Systematic measurement of organizational culture for college food services
    by Sanchez, Ileana E. N. Lugo de
    Published 2014
    “... and institutional food service operations. When there is congruency between the ideals of upper management...”
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  10. 10
    Service behaviors and time preferences of rural and urban restaurant customers
    by Baker, Melissa
    Published 2014
    “... this. Developing enhanced ways of understanding how to adapt service delivery behavior to the values of major...”
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  11. 11
    Exploring the Impacts of Service Guarantee Strategy in the Casual Restaurant Sector
    by Lee, Kyuho
    Published 2014
    Subjects: “...Service Guarantee...”
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  12. 12
    Chefs' perceptions of convenience food products in university food service operations
    by Dallinger, Ioana
    Published 2017
    Subjects: “...food service...”
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  13. 13
    The Influence of Consumer and Brand Social Responsibility on Brand Loyalty in Quick-Service Restaurants
    by Reich, Allen Z.
    Published 2014
    Subjects: “...Product and Service Quality...”
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  14. 14
    Customer Perceptions of Restaurant Cleanliness: A Cross Cultural Study
    by Yoo, Seung Ah
    Published 2014
    Subjects: “...Service Quality...”
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  15. 15
    The Effects of Emotional Labor on Employee Work Outcomes
    by Chu, Kay Hei-Lin
    Published 2014
    Subjects: “...Service Acting...”
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  16. 16
    The Effects of Different Aspects of Tourism Services on Travelers' Quality of Life: Model Validation, Refinement, and Extension
    by Neal, Janet Davis
    Published 2014
    “... and measurement instrument which help to explain the role of satisfaction with leisure tourism services...”
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  17. 17
    Measuring Perceived Quality of Training in the Hospitality Industry
    by Clemenz, Candice E.
    Published 2014
    Subjects: “...Service...”
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  18. 18
    It's All About Relationships: African-American and European-American Women's Hotel Management Careers
    by Farrar, Angela L.
    Published 2014
    Subjects: “...manager...”
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  19. 19
    Using Event Attendees' Perceived Importance of Event Design to Evaluate Overall Satisfaction
    by Beardsley, Meghan Teresa
    Published 2016
    Subjects: “...service...”
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  20. 20
    An Investigation of the Antecedents and Consequences of Affective Commitment in a U.S. Hospitality Organization
    by He, Ping
    Published 2014
    Subjects: “...employee perceived service quality...”
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