Showing 1 - 20 results of 41 for search 'SERVICE MANAGEMENT', query time: 0.91s Refine Results
  1. 1
    The Influence of Customer Relationship Management to Operationals Strategy - A Case of Energy Services Company
    by Yu-Chu Tai, 戴妤朱
    Published 2011
    “...碩士 === 元智大學 === 經營管理碩士在職專班 === 99 === By focusing on the Energy Service Company (ESCO) industry...”
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  2. 2
    The Study of Relation Between Technical Service and Customer Relationship Management－A Case on Dyestuff Manufacturing and Textiles Dyeing Industry
    by Bao-Kun Lai, 賴寶昆
    Published 2003
    “... relationship management structure, to furnish a complete technical service had become a useful differential...”
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  3. 3
    Intellectual Capital Enhancement for e-Service Innovation
    by Shih-Wen Liao, 廖士雯
    Published 2013
    “... and propose the influences of intellectual capital on B2C e-service innovation and further examines...”
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  4. 4
    Co-production: Antecedents and Impacts on Service Innovation
    “... on the co-production which provided opportunities to develop service innovation. Additionally, co-production...”
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  5. 5
    Enquiry in the Upgrading of Total Service Quality in Public Sector
    by Chao-Yueh Lo, 羅炤月
    Published 2008
    “... of time, how local government agencies of basic level can deliver good services to people to achieve...”
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  6. 6
    Applying service quality function deployment for Service Quality study: A case of a long-term car rental and auto leasing company
    by Pei-Yi Chen, 陳佩怡
    Published 2010
    “... “House of Quality”, then, we can create a management model of improving service quality for this industry...”
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  7. 7
    Sharing Economy Service Experience and Its Effects on Behavioral Intention
    Subjects: “...service experience...”
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  8. 8
    The Effect of Cooperation on Innovative Competence-The Case of Service SMEs
    by Huei-Hsuan Yen, 燕慧宣
    Published 2010
    “... has been conducted within service SMEs of Taiwan by sending a semi-administrated questionnaire after...”
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  9. 9
    A study on Service Quality and Customer Satisfaction of Repair Center
    by Lan-Hsuan Yang, 楊蘭萱
    Published 2007
    “... in information society and rise of consumer awareness, after-sale service is no longer viewed as an extra value...”
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  10. 10
    The relationship between the service quality of information service outsourcing and degree of satisfaction from P.Z.B. gap theory -- A Case Study of XY Company
    by Chung-Wei Hsu, 徐崇偉
    Published 2009
    “... by information management sector, and the cognition of service quality gap from the information management sector...”
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  11. 11
    RFM Research for Diabetes Patients: The Case of a Medical Services Company
    by Chuang-Hui Chang, 張粧惠
    Published 2010
    “...， the enterprise should not only have a strong supplying chain but the good “consumer relationship management” (CRM...”
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  12. 12
    TECHNICAL SERVICE FOR CUSTOMER RELATIONSHIP MANAGERMENT ENHANCE–CASE OF SOLAR CELL INSDUSTRY
    by I-Liang Liu, 劉奕亮
    Published 2008
    “..., In-Depth-Interview and Multi Data Collection to study technical service and CRM relationship between “DK...”
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  13. 13
    Service Delivery Innovation: Antecedents and Impact on Firm Performance—The Case of Financial Firms
    “.... Respondents were managers worked in the same company, one service marketing manager and one IT manager...”
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  14. 14
    Hotel service branding: the impact of brand experience on brand engagement in Vietnam hospitality industry
    by Minh Chau Ngo, 吳明朱
    Published 2019
    “... and researchers especially in experiential marketing and management fields. Due to the high market competition...”
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  15. 15
    Business model analysis for Intelligent services: Cross-industrial aggregation, integration, and value adaption
    by Chia-Ling Yao, 姚佳伶
    Published 2016
    “.... Coupled with integrated networking services and opportunities derived future business success, necessity...”
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  16. 16
    THE STUDY OF ENTERPRISE, CUSTOMER BENEFITS RELATED TO QUALITY MANAGEMENT PERFORMANCE
    by Yi-Fang Yang, 楊義芳
    Published 2002
    “... as an indicator of the performance of products and service and as an firms are now promoting strategies...”
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  17. 17
    The Study of Customer Complaint Management and Customer Relationship Improvement in the Hospital
    “...碩士 === 元智大學 === 管理碩士在職專班 === 101 === The awareness of customer services is raising especially...”
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  18. 18
    A Study on Automotive Service Quality for Customer Loyalty- in the Case of a Certain Automobile Dealer
    by Chen-Tsung Chang, 張振聰
    Published 2008
    “... service operations management. To the results of research on customer satisfaction indicators evaluation...”
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  19. 19
    Impacts of Information Technology on Customer Relationship Management Performance: An Empirical Study
    by Huang I. Fang, 黃儀芳
    Published 2001
    “...碩士 === 元智大學 === 管理研究所 === 89 === The facilitation of Customer Relationship Management（CRM）practices...”
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  20. 20
    The Study on Intellectual Capital Management - with A Case Study of Taiwan Textile Industries
    by Jenq-An Lin, 林正安
    Published 2003
    “... analysis of Intellectual Capital Management and operational strategy in human resource, operational work...”
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