New Zealand 24 Hospitality 11 Cloud computing 6 Grounded theory 6 Experience 5 Healthcare 5 Management 5 Satisfaction 5 Cloud Computing 4 Collaboration 4 Physiotherapy 4 Qualitative 4 Tourism 4 Attitudes 3 Auckland 3 Case study 3 Co-creation 3 Customer loyalty 3 Customer satisfaction 3 Customer service 3 Hotel 3 Leadership 3 Nursing 3 Primary health care 3 Service quality 3 Stakeholders 3 Bourdieu 2 Brand equity 2 Business 2 Business strategy 2