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  1. 1
    A Study on Service Performance Reporting of New Zealand Universities
    by Zheng, Mingxing
    Published 2019
    Subjects: “...Service Performance Reporting...”
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  2. 2
    Exploratory Research on the Satisfaction and Dissatisfaction of Chinese Guests Towards Serviced Apartments in Auckland, New Zealand
    by Liu, Chao
    Published 2021
    Subjects: “...Serviced apartments...”
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  3. 3
    Service Recovery in Luxury Hotels and Resorts in Sri Lanka
    by Ponnahennedige, Udari
    Published 2021
    Subjects: “...Service failure...”
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  4. 4
    Rebranding of Professional Services: Three Case Studies
    by Parmar, Harish Jayantilal
    Published 2018
    Subjects: “...Professional services...”
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  5. 5
    The patients' perception of chronic care management in primary care
    by Menary, Kathryn L.
    Published 2018
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  6. 6
    Emotional labour in the hospitality industry: A case study in an international Auckland hotel
    by Su, Fen
    Published 2018
    Subjects: “...Hotels -- Personnel management...”
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  7. 7
    Chinese tourists' perceptions of front office service levels in New Zealand budget hotels (3 star)
    by Wang, Hui
    Published 2018
    Subjects: “...Hotels -- Customer services -- New Zealand...”
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  8. 8
    The Moderating Role of Perceived Risk Between AI Chatbots, Purchase Intentions and Customer Loyalty in Customer Service
    by Yu, Jiaming
    Published 2021
    Subjects: “...Customer service...”
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  9. 9
    Human Resource Management and Organisational Trust in Public Sector Organisation in Papua New Guinea
    by Giuna, Anna
    Published 2021
    Subjects: “...Human Resource Management...”
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  10. 10
    The Impact of Motivational and Cultural Factors on Employee Turnover Intention and Service-oriented Organisational Citizenship Behaviour in the New Zealand Hospitality Industry
    by Zheng, MingHao (Tony)
    Published 2018
    Subjects: “...Service-oriented organisational citizenship behaviour...”
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  11. 11
    The experience of being new in the role of Charge Nurse
    by Williams, Pamela
    Published 2018
    Subjects: “...Nursing services -- Administration -- New Zealand...”
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  12. 12
    The Evolution of Sustainability Assurance: The Case of Fortune Global 500
    by Patel, Chetankumar
    Published 2020
    Subjects: “...Sustainability assurance service...”
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  13. 13
    A survey on target costing(TC) in New Zealand's Private Training Establishments(PTEs): the level of awareness among managers and the degree of adoption
    by Tang, Yue
    Published 2015
    Subjects: “...Management...”
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  14. 14
    COVID-19 Disclosures in Annual Reports
    by Iddamalgoda Mohotti, Rajitha
    Published 2021
    Subjects: “...Earnings Management...”
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  15. 15
    Healthcare Provider Payments: Acceptance and Preferences of Myanmar General Practitioners
    by Kyu, Ei Mon Thinn
    Published 2021
    Subjects: “...Fee-for-service...”
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  16. 16
    Guest Satisfaction in New Zealand Luxury Hotels: a Study of Reviews from TripAdvisor
    by An, Ting (Bella)
    Published 2018
    Subjects: “...Hospitality management...”
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  17. 17
    Enhancing Readiness: an Exploration of the New Zealand Qualified Firefighter Programme
    by Miller, Todd
    Published 2019
    Subjects: “...Emergency Management...”
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  18. 18
    Wildlife Tourism Resources Development: A Case Study of Beijing Wildlife Park
    by Wang, Duoduo
    Published 2021
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  19. 19
    An investigation of how job satisfaction mediates the impact of emotional intelligence on organisational citizenship behaviour in the New Zealand hospitality industry
    by Yan, Ruzi
    Published 2018
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  20. 20
    An Integrative Review of the FAST, MASS and CPSS When Used in a Prehospital Setting
    by Lee, Michelle Nakyung
    Published 2020
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