Hospitality industry. Hotels, clubs, restaurants, etc. Food service 105 Malaysia 87 Information services. Information centers 49 Customer services. Customer relations 42 Consumer satisfaction 40 Travel and the state. Tourism 37 Food service 27 Travel and state. Tourism 27 human 24 Management. Industrial Management 22 Personnel management. Employment management 20 Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling 17 Financial management. Business finance. Corporation finance 17 Humans 16 Library Science. Information Science 16 female 16 Higher Education 15 male 15 Service industries 14 Information technology. Information systems 12 Job satisfaction 12 Marketing 12 Quality control 12 adult 12 Article 11 Female 11 Research. Information retrieval. Information behavior. Information literacy 11 middle aged 11 Male 10 University and college. Academic libraries 10