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5Published 1998Subjects: “...Mental Health Services--organization & administration...”
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6Published 2001Subjects: “...Telecommunication--Traffic--Management...”
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7Published 2002Subjects: “...Service industries--Quality control...”
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8Published 2000Subjects: “...Telecommunication--Traffic--Management...”
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10by Sousa, Cristina Maria GloriaSubjects: “...Marketing & Strategic Management -- Department of Management and Marketing...”
Published 1994
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11Published 2004Subjects: “...Service industries--Management--Employee participation...”
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12Published 2013Subjects: “...Telecommunication--Traffic--Management...”
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17Published 1985Subjects: “...Social workers--In-service training...”
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18Published 2013Subjects: “...Non-governmental organizations--Management...”
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20by 尹潔琳Subjects: “...Civil service -- Macau -- Personnel management...”
Published 2010
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