Qualitative research Auckland 1 Balanced Scorecard 1 Balanced scorecards 1 Business strategy 1 Case study 1 Change management 1 Cholera 1 Communication 1 Communication tools 1 Community 1 Emergency management 1 Facsimile 1 Human resource management 1 Implementation variables 1 Malaysia 1 Malaysians 1 Performance Measurement 1 Performance measurements 1 Potential, perception and usage of Social Media 1 Publishing 1 Qualitative analysis 1 Qualitative methodologies 1 Research 1 Small accommodation provider 1 Social Media marketing 1 Strategic implementation 1 Strategic management 1 Strategic planning 1 Strategic vision 1