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  1. 1
    Decision on Adopting Customer Relationship Management (CRM) in Enterprises
    by Chen, Chiao-Pei, 陳巧佩
    Published 2001
    “... into knowledge and persuasion stages with environmental and organizational factors in the knowledge stage...”
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  2. 2
    企業導入顧客關係管理決策之研究
    “... and persuasion stages with environmental and organizational factors in the knowledge stage, and perceived...”
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