Search Results - Carolina Herrando

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    The Impact of Chatbots on Customer Loyalty: A Systematic Literature Review by Liss Jenneboer, Carolina Herrando, Efthymios Constantinides

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    The Effects of Omni-Channel Retailing on Promotional Strategy by Dana Schrotenboer, Efthymios Constantinides, Carolina Herrando, Sjoerd de Vries

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    The Mediated Effect of Social Presence on Social Commerce WOM Behavior by Carolina Herrando, Julio Jiménez-Martínez, María José Martín-De Hoyos

    Published in Information (2021-11-01)
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