Search Results - Sara Arancibia
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A proposal to measure perceived quality and image and their effect on user’s satisfaction in public institutions: A PLS-SEM approach, applied to a municipality in Chile by Julio Rojas, Sara Arancibia, Carlos Andrade, Alvaro Ramírez-Alujas
Published in Revista Estudios de Políticas Públicas (2019-06-01)Get full text
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