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Measuring of the Maturity of Knowledge Management in Libraries and Information centers (Case Study: Public Libraries of Kermanshah) 由 soliman shafee, Mahmod Moradi, Mohsen Jafari

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The Customer Knowledge Management and Its Impact on Service Quality and Customer Satisfaction (A Periodical Study in the Mellat Bank of Kermanshah Province) 由 Soliman Shafee, Ramin KhademI, Ardavan Hariri

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