The Impact of Social Servicescape Factors on Customers’ Satisfaction and Repurchase Intentions in Mid-Range Restaurants in Baltic States

The present paper studies the importance of social servicescape factors to customer satisfaction in middle-priced restaurant services. This paper fills the existing literature gap on the importance of social servicescape factors onto customers’ satisfaction in middle-priced services. A survey of 514...

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Bibliographic Details
Published in:	Journal of Open Innovation: Technology, Market and Complexity
Main Authors:	Mangirdas Morkunas, Elzė Rudienė
Format:	Article
Language:	English
Published:	Elsevier 2020-09-01
Subjects:	social servicescape customer satisfaction repurchase restaurants Baltic States
Online Access:	https://www.mdpi.com/2199-8531/6/3/77

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