A Review to Find Elicitation Methods for Business Process Automation Software

Several organizations have invested in business process automation software to improve their processes. Unstandardized processes with high variance and unstructured data encumber the requirements elicitation for business process automation software. This study conducted a systematic literature revie...

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التفاصيل البيبلوغرافية
الحاوية / القاعدة:Software
المؤلف الرئيسي: Thiago Menezes
التنسيق: مقال
اللغة:الإنجليزية
منشور في: MDPI AG 2023-03-01
الموضوعات:
الوصول للمادة أونلاين:https://www.mdpi.com/2674-113X/2/2/8
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author Thiago Menezes
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author_sort Thiago Menezes
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description Several organizations have invested in business process automation software to improve their processes. Unstandardized processes with high variance and unstructured data encumber the requirements elicitation for business process automation software. This study conducted a systematic literature review to discover methods to understand business processes and elicit requirements for business process automation software. The review revealed many methods used to understand business processes, but only one was employed to elicit requirements for business process automation software. In addition, the review identified some challenges and opportunities. The challenges of developing a business process automation software include dealing with business processes, meeting the needs of the organization, choosing the right approach, and adapting to changes in the process during the development. These challenges open opportunities for proposing specific approaches to elicit requirements in this context.
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spelling doaj-art-3fcb42da758b4e2db4edd9bce4db8ef22025-08-19T22:40:58ZengMDPI AGSoftware2674-113X2023-03-012217719610.3390/software2020008A Review to Find Elicitation Methods for Business Process Automation SoftwareThiago Menezes0Sidia, Manaus 69075-155, BrazilSeveral organizations have invested in business process automation software to improve their processes. Unstandardized processes with high variance and unstructured data encumber the requirements elicitation for business process automation software. This study conducted a systematic literature review to discover methods to understand business processes and elicit requirements for business process automation software. The review revealed many methods used to understand business processes, but only one was employed to elicit requirements for business process automation software. In addition, the review identified some challenges and opportunities. The challenges of developing a business process automation software include dealing with business processes, meeting the needs of the organization, choosing the right approach, and adapting to changes in the process during the development. These challenges open opportunities for proposing specific approaches to elicit requirements in this context.https://www.mdpi.com/2674-113X/2/2/8business process automationrequirements elicitationrequirements engineeringsoftware engineering
spellingShingle Thiago Menezes
A Review to Find Elicitation Methods for Business Process Automation Software
business process automation
requirements elicitation
requirements engineering
software engineering
title A Review to Find Elicitation Methods for Business Process Automation Software
title_full A Review to Find Elicitation Methods for Business Process Automation Software
title_fullStr A Review to Find Elicitation Methods for Business Process Automation Software
title_full_unstemmed A Review to Find Elicitation Methods for Business Process Automation Software
title_short A Review to Find Elicitation Methods for Business Process Automation Software
title_sort review to find elicitation methods for business process automation software
topic business process automation
requirements elicitation
requirements engineering
software engineering
url https://www.mdpi.com/2674-113X/2/2/8
work_keys_str_mv AT thiagomenezes areviewtofindelicitationmethodsforbusinessprocessautomationsoftware
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