Waiting Time and Patient Satisfaction in a Subspecialty Eye Hospital Using a Mobile Data Collection Kit: Pre-Post Quality Improvement Intervention

BackgroundWaiting time can considerably increase the cost to both the clinic and the patient and be a major predictor of the satisfaction of eye care users. Efficient management of waiting time remains as a challenge in hospitals. Waiting time management will become even more...

Full description

Bibliographic Details
Published in:	JMIRx Med
Main Authors:	Mathew Mbwogge, Nicholas Astbury, Henry Ebong Nkumbe, Catey Bunce, Covadonga Bascaran
Format:	Article
Language:	English
Published:	JMIR Publications 2022-08-01
Online Access:	https://med.jmirx.org/2022/3/e34263

Similar Items

Authors’ Response to Peer Reviews of “Waiting Time and Patient Satisfaction in a Subspecialty Eye Hospital Using a Mobile Data Collection Kit: Pre-Post Quality Improvement Intervention”
by: Mathew Mbwogge, et al.
Published: (2022-08-01)

Authors’ Response to Peer Reviews of “Exploring the Reasons for Low Cataract Surgery Uptake Among Patients Detected in a Community Outreach Program in Cameroon: Focused Ethnographic Mixed Methods Study”
by: Mathew Mbwogge, et al.
Published: (2022-06-01)

Exploring the Reasons for Low Cataract Surgery Uptake Among Patients Detected in a Community Outreach Program in Cameroon: Focused Ethnographic Mixed Methods Study
by: Mathew Mbwogge, et al.
Published: (2022-06-01)

Peer Review of “Waiting Time and Patient Satisfaction in a Subspecialty Eye Hospital Using a Mobile Data Collection Kit: Pre-Post Quality Improvement Intervention”
Published: (2022-08-01)

Peer Review of “Waiting Time and Patient Satisfaction in a Subspecialty Eye Hospital Using a Mobile Data Collection Kit: Pre-Post Quality Improvement Intervention”
by: Alexandros Argyriadis
Published: (2022-08-01)

Peer Review of “Waiting Time and Patient Satisfaction in a Subspecialty Eye Hospital Using a Mobile Data Collection Kit: Pre-Post Quality Improvement Intervention”
by: Haleh Ayatollahi
Published: (2022-08-01)

Helping older people get the eye care they need
by: Henry Nkumbe
Published: (2008-06-01)

Using quality improvement methodology and tools to reduce patient wait time in a paediatric subspecialty rheumatology clinic
by: Richard K Vehe, et al.
Published: (2021-11-01)

Risk factors for late presentation among glaucoma patients attending three referral hospitals in South-East Nigeria: case–control study
by: Onyinye Onyia, et al.
Published: (2022-12-01)

Changing Trends: Evolving Subspecialties
by: Ashish Kumar
Published: (2022-09-01)

Review of interruptions in a pediatric subspecialty outpatient clinic.
by: Tyler Lee, et al.
Published: (2021-01-01)

How to develop the subspecialty of pediatric urology?
by: Paddy Dewan
Published: (2007-01-01)

Awareness, utilization and barriers in accessing assistive technology among young patients attending a low vision rehabilitation clinic of a tertiary eye care centre in Delhi
by: Suraj Singh Senjam, et al.
Published: (2019-01-01)

Correlation analysis of satisfaction with subspecialty management model in operating rooms: a cross-sectional survey in China
by: W. Wang, et al.
Published: (2025-07-01)

Factors influencing the decision-making of carers of children with bilateral cataract in Nepal
by: Catey Bunce, et al.
Published: (2020-10-01)

Training satisfaction for subspecialty fellows in internal medicine: Findings from the Veterans Affairs (VA) Learners' Perceptions Survey
by: Byrne John M, et al.
Published: (2011-05-01)

Peer Review of "Cognitive Factors Associated With Public Acceptance of COVID-19 Nonpharmaceutical Prevention Measures: Cross-sectional Study"
by: Mathew Mbwogge
Published: (2022-05-01)

Peer Review of “COVID-19 Outcomes and Genomic Characterization of SARS-CoV-2 Isolated From Veterans in New England States: Retrospective Analysis”
by: Mathew Mbwogge
Published: (2021-12-01)

Peer Review of “Continuous User Experience Monitoring of a Patient-Completed Preoperative Assessment System in the United Kingdom: Cross-sectional Study”
by: Mathew Mbwogge
Published: (2022-01-01)

Peer Review of “The Influence of SARS-CoV-2 Variants on National Case-Fatality Rates: Correlation and Validation Study”
by: Mathew Mbwogge
Published: (2022-05-01)

Peer Review of “Supporting Technologies for COVID-19 Prevention: Systemized Review”
by: Mathew Mbwogge
Published: (2022-05-01)

Exploring the framework of professional subspecialties for dental technicians
by: Ching-Shuen Wang, et al.
Published: (2025-10-01)

Geriatric oncology: The need for a separate subspecialty
by: D K Vijaykumar, et al.
Published: (2012-01-01)

Andrology subspecialty: Training opportunities for Indian urologists
by: Pramod Krishnappa, et al.
Published: (2025-01-01)

Cosmetic gynecology: An emerging subspecialty of obstetrics and gynecology
by: Manvi Verma
Published: (2023-01-01)

Ophthalmic exam and ophthalmology residents’ subspecialty preference
by: Ari Leshno, et al.
Published: (2024-02-01)

Neuro-Oncology: An Emerging Neurologic Subspecialty in Thailand
by: Sith Sathornsumetee
Published: (2020-04-01)

Development of pediatric subspecialties: A boon or bane
by: Vyom Aggarwal
Published: (2023-01-01)

Benchmarking Subspecialty Practice in Academic Anatomic Pathology
by: Robert E. Mrak MD, PhD, et al.
Published: (2018-10-01)

Covid cardiology: A neologism for an evolving subspecialty
by: Satyanarayana Upadhyayula, et al.
Published: (2020-01-01)

Anesthesia for gastrointestinal endoscopy: A subspecialty in evolution?
by: Basavana Goudra, et al.
Published: (2015-01-01)

Survey of neurohospitalists: subspecialty definition and practice characteristics
by: David Likosky, et al.
Published: (2010-06-01)

Excellence and equity in eye care
by: Nick Astbury
Published: (2009-03-01)

Geriatric Medicine in South Africa — a Cinderella subspecialty?
by: Monica Ferreira
Published: (2006-06-01)

Trends in Israel's Medical Administration subspecialty, 1987–2022
by: Yoel Angel, et al.
Published: (2025-01-01)

Cardiac Critical Care: The Evolution of a Novel Subspecialty
by: Ann Gage, et al.
Published: (2022-06-01)

Retina/posterior segment disorders – A colossal subspecialty
by: Rohan Chawla
Published: (2025-01-01)

Evaluating AI performance in nephrology triage and subspecialty referrals
by: Priscilla Koirala, et al.
Published: (2025-01-01)

Do we need ophthalmic anesthesia as a subspecialty?
by: Renu Sinha
Published: (2023-01-01)

Sensory neurology: A new neurology subspecialty and opportunity
by: Hongxing Wang, et al.
Published: (2024-11-01)