APA (7th ed.) Citation

Reynoso, L. F. L. (2016, December). A study on call/contact centers' inbound and outbound management process in Mexico. South Asian Journal of Management Sciences.

Chicago Style (17th ed.) Citation

Reynoso, Luis Felipe Llanos. "A Study on Call/contact Centers' Inbound and Outbound Management Process in Mexico." South Asian Journal of Management Sciences Dec. 2016.

MLA (9th ed.) Citation

Reynoso, Luis Felipe Llanos. "A Study on Call/contact Centers' Inbound and Outbound Management Process in Mexico." South Asian Journal of Management Sciences, Dec. 2016.