Consumer Trust as the Antecedent of Online Consumer Purchase Decision

The e-commerce industry in Indonesia is growing in line with the increasing number of internet users in Indonesia. Unfortunately, many internet users in Indonesia are still unsure about shopping online because of the lack of buyer trust with sellers and service providers. This study aims to identify...

詳細記述

書誌詳細
出版年:Information
主要な著者: Anas Hidayat, Tony Wijaya, Asmai Ishak, Putra Endi Catyanadika
フォーマット: 論文
言語:英語
出版事項: MDPI AG 2021-03-01
主題:
オンライン・アクセス:https://www.mdpi.com/2078-2489/12/4/145
その他の書誌記述
要約:The e-commerce industry in Indonesia is growing in line with the increasing number of internet users in Indonesia. Unfortunately, many internet users in Indonesia are still unsure about shopping online because of the lack of buyer trust with sellers and service providers. This study aims to identify the factors that influence online shop consumers to conduct transactions online. This research used a questionnaire survey distributed to customers who had ever used an online shop application. The sample used in this research was 468 respondents. The data collected was then analyzed using Partial Least Square. The results of this research indicated that trust, perceived value, and buying interest positively influence consumers’ decisions to purchase using an online shop application.
ISSN:2078-2489