Lean Six Sigma Framework for the hospitality industry.

Six Sigma is a data driven process improvement methodology used to achieve stable and predictable process results by reducing process variation and defects. Lean is a process improvement methodology used to deliver products. These approaches started in manufacturing organisations and gained popular...

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Bibliographic Details
Published in:	African Journal of Hospitality, Tourism and Leisure
Main Author:	Professor R.R. Ramphal
Format:	Article
Language:	English
Published:	AfricaJournals 2017-08-01
Subjects:	Six-Sigma Lean systems Lean Six Sigma Lean Six Sigma framework
Online Access:	https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_47_vol_6__4__2017.pdf

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