Systematic literature review using PRISMA: exploring the influence of service quality and perceived value on satisfaction and intention to continue relationship

Abstract This study aims to develop a systematic review of the influence of Service Quality and Perceived Value on Satisfaction and Intention to Continue the Relationship from an international and empirical perspective. The Preferred Reporting Items for Systematic Reviews and Meta-analyzes (PRISMA)...

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書目詳細資料
發表在:Future Business Journal
Main Authors: Budiarto Tedja, Mochammad Al Musadieq, Andriani Kusumawati, Edy Yulianto
格式: Article
語言:英语
出版: SpringerOpen 2024-04-01
主題:
在線閱讀:https://doi.org/10.1186/s43093-024-00326-4