Personality traits among the staff of moroccan call centers
Introduction The aim of this research is to study the five major personality traits in a sample of call center employees in the Rabat-Salé-Kénitra Region, Morocco. Objectives Demonstrate the domination of certain personality dimensions over others in this population. Methods This is a cross-se...
| Published in: | European Psychiatry |
|---|---|
| Main Authors: | E. Drissi, S. Boulbaroud, H. Hami, A. Ahami, F.Z. Azzaoui |
| Format: | Article |
| Language: | English |
| Published: |
Cambridge University Press
2021-04-01
|
| Subjects: | |
| Online Access: | https://www.cambridge.org/core/product/identifier/S0924933821011913/type/journal_article |
Similar Items
Early Maladaptives Schemas among call center staff in the Rabat Sale Kenitra region, Morocco
by: E. Drissi, et al.
Published: (2022-06-01)
by: E. Drissi, et al.
Published: (2022-06-01)
Personality traits among Moroccan officials in the Rabat-Sale-Kenitra Region
by: E. Drissi, et al.
Published: (2023-03-01)
by: E. Drissi, et al.
Published: (2023-03-01)
Capacitación de personal: Gestión de atención en Call Center de EsSalud
by: Víctor Hugo Barrientos Ramos, et al.
Published: (2018-10-01)
by: Víctor Hugo Barrientos Ramos, et al.
Published: (2018-10-01)
Using Personalized Model to Predict Traffic Jam in Inbound Call Center
by: Rafiq A. Mohammed
Published: (2017-01-01)
by: Rafiq A. Mohammed
Published: (2017-01-01)
Profile and use of licit psychotropic substances in the former Rabat-Sale-Zemmour-Zaër Region (Morocco): the case of tiflet city
by: Khadija Karjouh, et al.
Published: (2018-10-01)
by: Khadija Karjouh, et al.
Published: (2018-10-01)
Noise at workplaces in the call center
by: Bożena SMAGOWSKA
Published: (2013-11-01)
by: Bożena SMAGOWSKA
Published: (2013-11-01)
Are call centers sweatshops?
by: Hidenori Sato
Published: (2018-09-01)
by: Hidenori Sato
Published: (2018-09-01)
Stress, anxiety, and depression among call handlers employed in international call centers in the national capital region of Delhi
by: Dinesh Raja Jeyapal, et al.
Published: (2015-01-01)
by: Dinesh Raja Jeyapal, et al.
Published: (2015-01-01)
Call Centers as Opportunities in Development of Less Developed Regions*
by: Ayşe Nur ÖKTEN, et al.
Published: (2009-01-01)
by: Ayşe Nur ÖKTEN, et al.
Published: (2009-01-01)
DETERMINATION OF THE OPTIMAL CONTROLLABLE KEY INDICATOR OF CALL CENTER IN ORDER TO INCREASE EFFICIENCY FOR GENERATING INCOME
by: Beibut Amirgaliyev, et al.
Published: (2023-09-01)
by: Beibut Amirgaliyev, et al.
Published: (2023-09-01)
A study on call/contact centers' inbound and outbound management process in Mexico
by: Luis Felipe Llanos Reynoso
Published: (2016-12-01)
by: Luis Felipe Llanos Reynoso
Published: (2016-12-01)
Assessing call centers’ success:
by: Hesham A. Baraka, et al.
Published: (2013-07-01)
by: Hesham A. Baraka, et al.
Published: (2013-07-01)
Study and Design for Cloud Call Center Architecture
by: Zhehong Tang, et al.
Published: (2013-06-01)
by: Zhehong Tang, et al.
Published: (2013-06-01)
Study and Design for Cloud Call Center Architecture
by: Zhehong Tang, et al.
Published: (2013-06-01)
by: Zhehong Tang, et al.
Published: (2013-06-01)
Perilaku Kreatif Pekerja Call Center: Peran Komunikasi dan Dukungan Training Center
by: Nugroho J. Setiadi
Published: (2013-11-01)
by: Nugroho J. Setiadi
Published: (2013-11-01)
Influence of Emotion Distribution and Classification on a Call Processing for an Emergency Call Center
by: M. Bojanić, et al.
Published: (2021-12-01)
by: M. Bojanić, et al.
Published: (2021-12-01)
Prevendo a demanda de ligações em um call center por meio de um modelo de Regressão Múltipla Forecasting a call center demand using a Multiple Regression model
by: Marco Aurélio Carino Bouzada, et al.
Published: (2009-09-01)
by: Marco Aurélio Carino Bouzada, et al.
Published: (2009-09-01)
Call Rating based on Objective Data Extraction
by: E. Avdagić-Golub, et al.
Published: (2023-12-01)
by: E. Avdagić-Golub, et al.
Published: (2023-12-01)
“Call Center” sebagai Alat Komunikasi Pemasaran di Abad ke-21
by: Ratih Tresnati
Published: (2007-06-01)
by: Ratih Tresnati
Published: (2007-06-01)
Emotion Recognition on Turkish Mobile Operator Turkcell’s Call Center Calls
by: Tekin Altun, et al.
Published: (2024-12-01)
by: Tekin Altun, et al.
Published: (2024-12-01)
Perceived stress in parents of children with neurodevelopmental disorders: psychometric properties of the stress measurement scale in the Moroccan dialect
by: Sara Alouane, et al.
Published: (2025-06-01)
by: Sara Alouane, et al.
Published: (2025-06-01)
Covid-19 hotlines, helplines and call centers: a systematic review of characteristics, challenges and lessons learned
by: Maryam Eslami Jahromi, et al.
Published: (2024-04-01)
by: Maryam Eslami Jahromi, et al.
Published: (2024-04-01)
IVR systems used in call center management: a scientometric analysis of the literature
by: Ecaterina Coman
Published: (2025-04-01)
by: Ecaterina Coman
Published: (2025-04-01)
Emotion Recognition on Call Center Voice Data
by: Yüksel Yurtay, et al.
Published: (2024-10-01)
by: Yüksel Yurtay, et al.
Published: (2024-10-01)
Diagnosis of Quality Management in the Call Center Industry
by: Adrian POP
Published: (2023-07-01)
by: Adrian POP
Published: (2023-07-01)
A Dynamic Allocation Method on Virtual Resource in Cloud Call Center
by: Ying Ling, et al.
Published: (2013-06-01)
by: Ying Ling, et al.
Published: (2013-06-01)
A Dynamic Allocation Method on Virtual Resource in Cloud Call Center
by: Ying Ling, et al.
Published: (2013-06-01)
by: Ying Ling, et al.
Published: (2013-06-01)
Labor Organization and Employment Relations in Italian Call Centers During the Crisis
by: Vincenzo Fortunato
by: Vincenzo Fortunato
Comparative Study Between the Development of the Call Center Industry in Romania's Macroregions
by: Adrian Pop
Published: (2023-08-01)
by: Adrian Pop
Published: (2023-08-01)
Auditory fatigue among call center operators with headset
by: Pretty Omar Afifi, et al.
Published: (2020-10-01)
by: Pretty Omar Afifi, et al.
Published: (2020-10-01)
Call center w przedsiębiorstwie energetycznym. Funkcjonowanie, problemy, wyzwania. Wybrane aspekty
by: Marek Dżaman
Published: (2019-02-01)
by: Marek Dżaman
Published: (2019-02-01)
How does quality experience affect customer’s repeat purchase? Evidence from a call center in the Philippines
by: Michael Pasco, et al.
Published: (2021-06-01)
by: Michael Pasco, et al.
Published: (2021-06-01)
El sector de call centers: Estructura y tendencias. Apuntes sobre la situación de México
by: Jordy MICHELI THIRIÓN
Published: (2012-01-01)
by: Jordy MICHELI THIRIÓN
Published: (2012-01-01)
'COVID-19' pandemic through the prism of call center contacts
by: Egić Tatjana M.
Published: (2022-01-01)
by: Egić Tatjana M.
Published: (2022-01-01)
Eidotea e Proteo: l’inafferrabile conoscenza dell’operatore di Call Center
by: Orazio Maria Valastro, et al.
Published: (2011-07-01)
by: Orazio Maria Valastro, et al.
Published: (2011-07-01)
An Analysis of Intelligent Turkish Text Classification Models for Routing Calls in Call Centers: A Case Study on the Republic of Turkiye Ministry of Trade Call Center
by: Muammer Özdemir, et al.
Published: (2024-04-01)
by: Muammer Özdemir, et al.
Published: (2024-04-01)
Erlang C Formula and its Use in the Call Centers
by: Erik Chromy, et al.
Published: (2011-01-01)
by: Erik Chromy, et al.
Published: (2011-01-01)
To Schedule or Not To Schedule? Agentic and Cooperative Teams at Call Centers
by: Danilo eGarcia, et al.
Published: (2014-09-01)
by: Danilo eGarcia, et al.
Published: (2014-09-01)
Ewaluacja systemu wynagradzania jako element zrównoważonego zarządzania kapitałem ludzkim – na przykładzie call center
by: Ewa Beck-Krala, et al.
Published: (2023-12-01)
by: Ewa Beck-Krala, et al.
Published: (2023-12-01)
Trabalho em call centers em Portugal e no Brasil: a precarização vista pelos operadores
by: Hermes Augusto Costa, et al.
by: Hermes Augusto Costa, et al.
Similar Items
-
Early Maladaptives Schemas among call center staff in the Rabat Sale Kenitra region, Morocco
by: E. Drissi, et al.
Published: (2022-06-01) -
Personality traits among Moroccan officials in the Rabat-Sale-Kenitra Region
by: E. Drissi, et al.
Published: (2023-03-01) -
Capacitación de personal: Gestión de atención en Call Center de EsSalud
by: Víctor Hugo Barrientos Ramos, et al.
Published: (2018-10-01) -
Using Personalized Model to Predict Traffic Jam in Inbound Call Center
by: Rafiq A. Mohammed
Published: (2017-01-01) -
Profile and use of licit psychotropic substances in the former Rabat-Sale-Zemmour-Zaër Region (Morocco): the case of tiflet city
by: Khadija Karjouh, et al.
Published: (2018-10-01)
