Emergency care via video consultation: interviews on patient experiences from rural community hospitals in northern Sweden

Abstract Background Delivering emergency care in rural areas can be challenging, but video consultation (VC) offers opportunities to make healthcare more accessible. The communication and relationship between professionals and patients have a significant impact on the patient’s experience of safety...

Full description

Bibliographic Details
Published in:	International Journal of Emergency Medicine
Main Authors:	Lina Ärlebrant, Hanna Dubois, Johan Creutzfeldt, Anette Edin-Liljegren
Format:	Article
Language:	English
Published:	BMC 2024-09-01
Subjects:	Emergency care Video consultation Patient experience Qualitative Rural Telehealth
Online Access:	https://doi.org/10.1186/s12245-024-00703-4

Similar Items

Primary care physicians’ experiences of video and online chat consultations: a qualitative descriptive study
by: Kaisa Kujansivu, et al.
Published: (2025-01-01)

The informal way to success or failure? Findings from a comparative case study on video consultation training and implementation in two Danish hospitals
by: Susanne Eriksen, et al.
Published: (2023-10-01)

Digital mental health: locations and contexts in youths’ presentation of self in video consultations— a qualitative study
by: Monika Knudsen Gullslett, et al.
Published: (2024-12-01)

Video consultation in general practice: a scoping review on use, experiences, and clinical decisions
by: Magnus Repstad Wanderås, et al.
Published: (2023-03-01)

Videoconsulta en atención primaria: una ventana a la realidad. A propósito de 3 casos clínicos
by: Eugeni Joan Paredes Costa, et al.
Published: (2021-12-01)

Patient participation in tele-emergencies – experiences from healthcare professionals in northern rural Sweden
by: Hanna Dubois, et al.
Published: (2022-12-01)

Closeness and distance. Therapists’ experiences of video consultations in mental health care
by: Hege Sjølie, et al.
Published: (2025-10-01)

Challenges in current nursing home care in rural Germany and how they can be reduced by telehealth - an exploratory qualitative pre-post study
by: Susann May, et al.
Published: (2021-09-01)

Clinician Perspectives on Implementing Video Visits in Home-Based Palliative Care
by: Thearis A. Osuji, et al.
Published: (2020-10-01)

Remote and digital services in UK general practice 2021–2023: the Remote by Default 2 longitudinal qualitative study synopsis
by: Trisha Greenhalgh, et al.
Published: (2025-09-01)

Association of Telehealth Encounters With Lung Cancer Screening Consultation in the U.S.: Preliminary Results
by: Zhigang Xie, PhD, BMed, MPA, et al.
Published: (2025-08-01)

Patients’ experiences of living with a stoma in rural areas in Northern Sweden
by: Simon Näverlo, et al.
Published: (2023-12-01)

Space, time, and presence in video consultations: an interview study in Danish general practice
by: Frida Greek Kofod, et al.
Published: (2024-12-01)

Pre-consultation history taking systems and their impact on modern practices: Advantages and limitations
by: Gulnur Zhakhina, et al.
Published: (2023-12-01)

Seeing the Value of Video: A Qualitative Study on Patient Preference for Using Video in a Veteran Affairs Telemental Health Program Evaluation
by: Patricia V. Chen, et al.
Published: (2021-05-01)

Equitable psychiatry, telehealth, and the COVID-19 pandemic: Analysis of national data
by: Thomas Yeatman, et al.
Published: (2023-03-01)

A reliable tool for assessment of acceptance of e-consultation service in hospitals: the modified e-consultation Technology Acceptance Model (TAM) questionnaire
by: Rasha Ashmawy, et al.
Published: (2025-04-01)

Medical specialists’ use and opinion of video consultation in Denmark: a survey study
by: Olivia Mandal Møller, et al.
Published: (2024-04-01)

Cost-Effectiveness of Tele-Video-Consultation for the Neuro-Surgical Emergency Management at the General Hospitals in Italy
by: Rajendra Kadel, et al.
Published: (2018-12-01)

Teaching webside manner: development and initial evaluation of a video consultation skills training module for undergraduate medical students
by: Charlotte K. Gunner, et al.
Published: (2021-01-01)

Adoption of video consultations during the COVID-19 pandemic
by: Filipe Viana Pereira, et al.
Published: (2023-03-01)

Study protocol of a randomized controlled trial to assess safety of teleconsultation compared with face-to-face consultation: the ECASeT study
by: Alejandro Rodríguez-Molinero, et al.
Published: (2023-12-01)

Co-constructing the Video Consultation-competent patient
by: Ann Merrit Rikke Nielsen
Published: (2020-11-01)

Video consultation in general practice during COVID-19: a register-based study in Denmark
by: Ulrik Bak Kirk, et al.
Published: (2024-07-01)

Evaluation of Consultations Requested from Patients Admitted to the Emergency Department
by: Enver Özçete, et al.
Published: (2015-09-01)

Interpersonal contact and altered sensory conditions in video consultation – a qualitative interview study in Danish general practice
by: Frida Greek Kofod, et al.
Published: (2024-10-01)

The management consulting industry
by: R. Srinivasan
Published: (2014-12-01)

Emergency Room Consultations: Problems and Solutions
by: Halil İbrahim Çıkrıklar, et al.
Published: (2015-12-01)

Democratizing telehealth with Scalable Video Conferencing
by: Frank Ruge
Published: (2013-11-01)

Democratizing telehealth with Scalable Video Conferencing
by: Frank Ruge
Published: (2013-11-01)

The use of video consultations to support orthopedic patients' treatment at the interface of a clinic and general practitioners
by: Estel K, et al.
Published: (2022-11-01)

Remote consultation between special educators and teachers in rural schools in Sweden
by: Gerd Pettersson, et al.
Published: (2020-12-01)

Poisoning Epidemiology, Clinical Outcomes and Management Decisions for General Public Calls: A Cross-Sectional Analysis of a Nationwide Telehealth Toxicology Consultation Service Data in Saudi Arabia
by: Abdullah A. Alharbi, et al.
Published: (2025-04-01)

Primary care patients’ experiences of video consultations for depression and anxiety: a qualitative interview study embedded in a randomized feasibility trial
by: Markus W. Haun, et al.
Published: (2023-01-01)

Evaluation of the use of video consultation in German rheumatology care before and during the COVID-19 pandemic
by: Jutta G. Richter, et al.
Published: (2022-11-01)

On-screen medicine. How patients present themselves to medical specialists in video consultations
by: Anja M.B. Jensen, et al.
Published: (2025-12-01)

Enhancing access to care in northern rural communities via telehealth
by: Michael Jong, et al.
Published: (2019-01-01)

Virtual consultation in lupus during the COVID-19 pandemic – patients' perspective
by: Keerthi Talari
Published: (2022-01-01)

A qualitative investigation into the results of a discrete choice experiment and the impact of COVID-19 on patient preferences for virtual consultations
by: Anthony W. Gilbert, et al.
Published: (2021-09-01)

It-consultant training in the context of issues of domestic consulting
by: G. N. Kalyanov
Published: (2017-05-01)