CONFLICT MANAGEMENT AND THE ROLE OF STAKEHOLDERS IN SCHOOL

This study aims to analyze the role of stakeholders in conflict management in elementary schools. This type of research is descriptive qualitative research. data collection techniques using observation, interviews, and documentation. The results of the study show that there are several ways or stage...

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Bibliographic Details
Published in:Al-Tanzim: Jurnal Manajemen Pendidikan Islam
Main Authors: Indri Wahyu Rahmadayanti, Muh Samsudin, Moh Syifa A Widigdo
Format: Article
Language:English
Published: Nurul Jadid University, Islamic Faculty 2021-12-01
Subjects:
Online Access:https://ejournal.unuja.ac.id/index.php/al-tanzim/article/view/2957
Description
Summary:This study aims to analyze the role of stakeholders in conflict management in elementary schools. This type of research is descriptive qualitative research. data collection techniques using observation, interviews, and documentation. The results of the study show that there are several ways or stages that are carried out by stakeholders in conflict management. 1) planning in the form of problem identification such as knowing the form of conflict and the source of the conflict. The form of conflict that occurs in elementary schools is a form of conflict that occurs between teachers, teachers, and students, between students, and between principals and teachers. Sources of conflict occur due to differences in perception, lack of attention, miscommunication, and misunderstanding. 2) determining the approach and application of conflict management methods including conflict resolution with the compromise method; 3) Evaluation. This study implies the importance of managing conflict so that existing conflicts become a source of strength for school change and progress by community expectations.
ISSN:2549-3663
2549-5720