Why Do Students Feel Satisfied Yet Uneasy with Artificial Intelligence: A Process-Oriented Conceptual Review of How Cognitive and Moral Dissonance Account for the Satisfaction–Dissonance Paradox in Higher Education

The rapid integration of artificial intelligence in higher education positively affects student satisfaction, engagement, and learning outcomes. However, students frequently report ethical unease, guilt, and concerns about dependency. The current literature offers a limited explanation for their coe...

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Bibliographic Details
Published in:	Behavioral Sciences
Main Authors:	Debarshi Mukherjee, Lokesh Kumar Jena, Subhayan Chakraborty, Maidul Islam
Format:	Article
Language:	English
Published:	MDPI AG 2026-05-01
Subjects:	AI higher education satisfaction cognition dissonance PRISMA
Online Access:	https://www.mdpi.com/2076-328X/16/6/846

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