USGS and social media user dialogue and sentiment during the 2018 eruption of Kīlauea Volcano, Hawai‘i

Responsive and empathic communication by scientists is critical for building trust and engagement with communities, which, in turn, promotes receptiveness toward authoritative hazard information during times of crisis. The 2018 eruption of Hawai‘i's Kīlauea Volcano was the first volcanic crisis...

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