Emotional Conflicts and Coping Strategies: The Case of Life Insurance Agents in China

Through analysing Chinese life insurance agents’ emotional conflicts and coping strategies, this study tries to reveal organization and work’s impact on the agents. Because organizational and working rules are often inconsistent with social norms and personal feelings, life insurance agents easily e...

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Bibliographic Details
Published in:	The Copenhagen Journal of Asian Studies
Main Author:	Sixin Sheng
Format:	Article
Language:	English
Published:	CBS Open Journals 2009-09-01
Subjects:	Life Insurance Agent Emotional Labour Work Emotional Alienation
Online Access:	https://rauli.cbs.dk/index.php/cjas/article/view/2526

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