| Summary: | The goal of resolving disagreements amicably has been emphasized in numerous Islamic legal texts. Since 2001, the Malaysian Shariah Court has offered mediation, or sulh, as a form of alternative conflict resolution. Sulh aspires to end the ongoing hostilities and restore peace between the parties. The COVID-19 pandemic has affected the marital system among the Muslim community in Malaysia, leading to the practice of online sulh besides the normal face-to-face sulh, particularly in child custody dispute situations. The study employs a combination of library-based, qualitative research approaches and interviews with the sulh officers. This article explores the legislative framework and the implementation of sulh or mediation in the Syariah Court, with a particular emphasis on cases involving child custody issues. The study revealed that mediation is a suitable means of resolving family disputes, particularly the hadhanah or child custody disputes. Apart from that organized legislation, rules, and regulations make the implementation of mediation neat and orderly.
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