APA (7th ed.) Citation

Gonu, E., Agyei, P. M., Richard, O. K., & Asare-Larbi, M. (2023, December). Customer orientation, service quality and customer satisfaction interplay in the banking sector: An emerging market perspective. Cogent Business & Management.

Chicago Style (17th ed.) Citation

Gonu, Eric, Paul Mensah Agyei, Opoku Kofi Richard, and Mary Asare-Larbi. "Customer Orientation, Service Quality and Customer Satisfaction Interplay in the Banking Sector: An Emerging Market Perspective." Cogent Business & Management Dec. 2023.

MLA (9th ed.) Citation

Gonu, Eric, et al. "Customer Orientation, Service Quality and Customer Satisfaction Interplay in the Banking Sector: An Emerging Market Perspective." Cogent Business & Management, Dec. 2023.